A quick-start guide to the most commonly asked questions

Welcome to the forums! We are glad to have you here. You must have many questions, and this is the place to find some answers to the most common ones!

Forum Questions

Store Related questions



What is an NDA (Non -disclosure agreement)?

An NDA is an agreement between you and CSE that says you will not share information that is in the forums publically outside of the forums themselves, take screen captures, pictures of the game or talk about the game’s development (subject to the specific limitations of the NDA itself) or livestream the game to share publicly without our permission (C.U.B.E. is an exception to this). You can read more about our existing privacy agreement and backer agreement here (https://store.camelotunchained.com/tandc.html) or read about it when you log into the game and agree to the EUALA.

Right now Camelot Unchained IS under NDA, read below:

Thus, NDA means

  • No re-streaming (or streaming) content without express, written permission by CSE
  • No posting information about what you are seeing except in the appropriate CSE forum. Some information shared and discussed in certain forums, such as IT and Alpha, need to stay in the forums for those tiers.
  • No screen-caps of the gameplay anywhere except in the permissible CSE forum. (Some sections are restricted to Alpha, and IT)


What is a EUALA?

A EUALA is an End User Access and License Agreement. This Agreement, along with the NDA limit the kind of actions you can take within our game and outside of the game itself. You must read the EUALA before playing the game!

Please understand that we take our NDA and our EUALA very seriously at this point. If you decide to violate either of these agreements, we reserve the right to take action to protect our game and our studio. This could include things such as termination of your access to our game, forums and even legal action. So, please keep this in mind.



Why are these forums for Backers only?

Access to the forums is currently only granted through the purchase of tiers in our store. As discussed below, access level to specific forums is gated through the purchase of a specific tier level

We are primarily interested in Backer feedback on the forums,(after all you are invested in our success), and we want to build the game with your participation. The forums are our testing place where we get your feedback on new ideas for mechanics and possible future plans proposed by our developers.

We want to be mindful of representing Camelot Unchained accurately with confirmed material when we release information to the public and we appreciate you respecting the NDA by keeping the forum information for backers only.



There are different sections of the forums?

Yes! Be aware you will be seeing some sections that appear to you and not to other backers depending what access level your tier grants. (example Internal Tester, Alpha) When you are posting in those sections the general forum will not be able to see your post. Keep in mind that information shared in these sections should not be shared outside of that area. Please read the the rules in the News and Announcements section of that specific forum to learn more about the restrictions.



What is the TOS?

All users of the forums must read and agree to the TOS. By using our forums you agree to abide by the terms of service as outlined within this doc. Failure to do so will result in intervention by a representative of CSE, on its behalf.

The TOS or Terms of Service has all the rules and information on how we like to run a safe, engaging, and friendly forum for our backers. The TOS can be found here

We want to be mindful of representing Camelot Unchained accurately with confirmed material when we release information to the public and we appreciate you respecting the NDA by keeping the forum information for backers only.



Why can’t I post a topic on…..?

There is a Terms of Service agreement that applies to the forum. The Camelot Unchained forums are only for the discussion of all things Camelot Unchained. This is outlined in our TOS.

If you’d like to discuss less CU related material, our website chat (currently limited to IT/Alpha backers) is the perfect place to share your baby pictures, favorite recipes, or other interests, with the rest of the community.This can be accessed either through the front page of our website here:

Or by following these instructions https://docs.google.com/document/d/1E15sWTqotE9dbNfEA2HDAuQ1aiaeSjjnERER3IarnAU/edit to access chat using Trillian.



Where do I start?

It’s tough to post knowledgeably on the forum without doing your research about Camelot Unchained!

Before posting please take the time to familiarize yourself with not only Camelot Unchained and City State Entertainment, but also with those topics previously covered in the forums. You can do a forum search to see if other discussions have taken place on your topic of interest.

1) Start Reading the current forum posts!

The forums are a great way to join the discussion and let us know your thoughts, as well as to see what your fellow backers think! You can also visit our current active discussions, post your fan art, and play our RPG game in the fan-fiction area. There are so many choices! https://forums.camelotunchained.com/

2) Join the Alpha/IT chat chat

On the front of the webpage or on trillian there is XMPP chat which you can join for a range of discussions. Please login with your CSE username and password. We support external connections using the XMPP (Jabber) protocol. Right now the only desktop client we recommend is Trillian for Windows (the MacOS and mobile versions don't support XMPP chat rooms). Other clients work to varying degrees, but please don't (yet) ask for support or report bugs if you're using something other than Trillian for Windows. We even have channels for C.U.B.E. and Internal testers if you are using such a chat program.

3) Read the Wiki

For publically available information about the game, we, with the support of Curse and Gamepedia, have provided a Backer sourced Wiki which can be found here. This is all our publicly released information which is constantly updated by the Community and ourselves as well. If you are interested in learning more about the game, this is the ideal source.



How can I find the most recent discussions?

Click the new content” button in the upper left of the forum. This is a great way to see what’s hot and trending in the discussions.



Where can I find the forum archives

The previous imported forum posts from our older website are located here https://forums.camelotunchained.com/forum/1-vanilla-archive-previous-forum/



How do I change my display name?

Your screen name is controlled by your City State account, not the forum software.To edit your forum account screen name follow these instructions:

  • 1) Go to https://api.citystateentertainment.com/Account
  • 2) Log in with the email used in the creation of your account and current password.
  • 3) Click Edit Account Details
  • 4) Enter Your Desired Screen Name
  • 5) Click Save
  • 6) Logout and back in to see the changes


How do I create a new discussion?

To create a new discussion in a specific forum, first go into the category that relates to the topic you are discussing and click on the "Start New Topic" button, which is located on the upper right side in yellow. You will then be presented with a window in which you can, select whether this is a poll, choose your topic tags, add your subject line (what your question or comment is about), and type your comment or question into a body field.

When you are ready to submit your comment, scroll to the bottom of the form, and you can choose to click on the "Preview Post" button or directly “Submit” your post. If you choose to Preview you will now be presented with your comment in the preview state. If you are not satisfied with the way your comment appears, click on the "Edit" button, to correct anything you wish to change.

If you are satisfied with the way your message appears, click on the "Submit" button. You will be presented with a confirmation message, indicating that your message has been submitted to the forum for public viewing.

At any point during the process of composing your comment, if you change your mind about posting a comment, click on the red "Cancel" button, and your comment will not be posted. You will be taken back to where you had left off before initiating the post.



How do I post a picture?

Place your cursor where you wish to insert your picture. To insert a picture from a link, click on the icon that looks like a webcam in your message (PLACE ICON) taskbar. This will give you a place to paste the location of the URL where the picture is stored.

To directly upload a picture to the post scroll to the bottom of the window and click “choose file” where you will be prompted to find the picture on your computer. Once uploaded click “attach this file” then the “add to post” button to insert it into the post.

*note* some areas of the forum are locked to picture attachment



How do I post a link?

To link to a web page, highlight the word you want to link and click . Paste the URL into the highlighted box and hit “ok”



How can I private message a forum member?

If you hover your mouse over the name of the person you want to contact in a thread (or do a search for their member name on the top right of the forum under “member”) you will see an option on the left side of the pop up for “send message” This message will appear in their inbox. You can access your conversations by clicking on the mail icon on the upper right section of the screen next to your user name.



How do I report a post or member?

If you happen to come across a particular message in the forums that contains spam or other offensive content which violates our ToS, we encourage you to notify our moderators by clicking the report button located directly below each individual message on the right hand side. Once clicked, you will be prompted with a submission form. Simply clarify what type of offense that best describes the post and click the "Submit"button. Once reported, our moderators will be notified of the message and it will be reviewed. Reported messages will not automatically remove the message.



What is the icon next to a thread about?

The icon next to a thread indicates that this discussion has been locked by our forum moderator or administrator and no further post or replies will be allowed. This usually occurs due to a violation of the Terms of Service or by special request of the original poster.



What is BSC?

The BSC Days were an event held in July 2014 to reveal new information/systems to our Backers and to celebrate our one year anniversary together. BSC stands for Bat Shit Crazy, which is an expression that MJ (Mark Jacobs-president of CSE) uses a lot. The videos and design documents are available on our website, under Media>Videos, http://camelotunchained.com/v2/media/videos/ or Camelot Unchained>BSC Design Docs. http://camelotunchained.com/v2/bsc-design-docs/stat-system/ We highly recommend looking these over, as the documents will explain the core principles of our game systems, Q&As, and verbal explanations of the ideas we are using for the game’s core design.



Acronyms/Abbreviations

AH - Auction House
BSC-Bat Shit Crazy
BSC Days - Streaming event which presented BSC ideas/concepts
B&Bs - Banes and Boons
B2P - Buy to Play business model
CC - Crowd Control
CD - Collision Detection / CoolDown
CF - Crowdfunding/crowdfunded
CM - Community Manager
CSE - City State Entertainment
CU - Camelot Unchained
CUBE - Camelot Unchained Building Environment
DAoC - Dark Age of Camelot
D&D / PnP - Dungeons and Dragons™ / Pen and Paper adventuring role playing games, the basis of all of this
E.A.R.S-Engraving and reaction system
FP - Foundational Principles or sometimes Founder's Points
F2P - Free to Play business model
GW2 - Guild Wars 2
IP - Intellectual Property
IT - Internal testing
KS - Kickstarter
MUD - Multi-User Dungeon, the thing that started it all on electronic platforms
OP - Original Poster (sometimes Overpowered)
PoP - Place of Power
P2P - Pay to Play business model
RPS - Rock Paper Scissors
RvR - Realm vs Realm
SG - Stretch Goal
SH - SmackHammer
StTA- Something to think about
SWG - Star Wars Galaxies™, a now defunct but revolutionary (especially in regards to its crafting system) MMORPG based on the Star Wars IP
TD - The Depths
TDD - Tuatha Dé Danann
VW - Veilwalker (Possible stealth class)
VS - Veilstalker (Possible "anti-stealth" class)
WAR - Warhammer Online Age of Reckoning
WoW clone - any game that is sufficiently like World of Warcraft™ (which itself was an iteration of EQ and DAoC basic 3D MMO mechanics)



Store Tiers

Before you read further check the store FAQ here. Many questions not listed here can be explained right in our store.



I don’t know if I am a Founder or a Builder, what is this?

Both are terms we use to designate our wonderful backers!

If you are a Founder, you were one of the first groups of people to support the game during our Kickstarter or shortly after in April and May of 2013. Founders have their own tiers which were offered for a limited time during that period and some still appear on our store after login.

Builders are those who started supporting us anytime shortly after the close of the Kickstarter period until August 2015, and Builders also have tiers that are designated just for them. In the future, we plan to add Citizens to our ranks of players! If you are new to the forums you are probably a Builder, welcome!



What is included in my tier?

If you want to review the details of your tier you can look at the Kickstarter page which has the description for the Founder tiers during that time.

Our store has all the tiers offered currently and if you click on your specific tier it will give you more information.

You can also look at the useful tier comparison chart in the upper center of the store page to help you see a breakdown of what rewards, information, and timetables of Alpha/Beta access is tied to each tier so you know when you can access the game. You will be able to see the Founder’s tiers on this chart if you are logged in as a Founder.

If you do not know which tier you have you can login to your account in the API and check here while our duck laughs at you.



Why can’t I see all the tiers in the store?

Depending on if you are a Founder or a Builder you will have different tier options for purchase on the store. Either way you want to sign in in order to combine and upgrade your current tier. You can find this login option on the upper right bar on the page. The login information you should use is your existing CSE name and password.

On the left hand side of the store there are various filters where you can see digital/physical/and founders points as well as choose your Founder or Backer options. *Note if you are a Builder, you will only see a Builder level choices* You can choose to filter for only Alpha or Beta access level as well and also eliminate listings by price. Take a look at all our handy filters to really zero in on the perfect tier for you.



Where are the IT tiers?

Thanks for wanting to help us as an Internal Tester. This tier designation is for those who have access to the game 24/7 on our cutting edge Hatchery server to test the latest build of the game. Right now we still have several tiers available with IT access for Founders. They are “One Home with a View”, “This is Mine” “Twins Homes with a View”, “Along The Stormwatch”, “A Dragonwhale?”

If you are a Builder/Citizen looking for an IT tier those tiers are no longer available. We continue to have our Golden Ticket program where we pull players who are especially helpful and grant them IT access.



Gifting tiers 101

If you want to gift the game to a friend or transfer a tier you already own, you might be interested in gifting. We plan to implement this in the store in the future which will allow you to do so. More details to follow.



What is a Stretch Goal and how did I help with it?

SG (Stretch Goals) are designated funds for a specific extra to the game not funded on Kickstarter. You can view our previously surpassed stretch goals on our website here. Thank you for continuing to help us in this way!



Where can I download Camelot Unchained?

You can find the download for the game client under News and Announcements in either the Alpha or IT forum sections.



I have a problem or a question not answered here

If you have questions about your account, have a forum related issue, or just need some help you can always message our Community Manager CSE_Jenesee. If you are part of our French Community, you can contact our French Community Manager Cse_Charles and either of us would be glad to help you. If your issue is about something that is broken and more support related, you can also contact support@citystateentertainment.com or post in our bugs section in the forum.



Social sites for extra information